July Webinar

Panelists:

RIT – Mike McWilliams
RIT – Chris Peterson

 Details:

Emergency Survival Guide: Live Hacking Demo – How Hackers Hack!!!

June Webinar

Panelists:

Somerset CPAs and Advisors– Karen Clark
Panorama Orthopedics & Spine Center – Chris Francis, IT Director
Tallahassee Orthopedic Clinic – Kelby Tardi, CPA, CFO

 Details:

Emergency Survival Guide: The Executive’s Guide to Co-Managed IT

May Webinar

Panelists:

Desert Orthopaedic Center – Michael Pendleton
Bluegrass Orthopaedics – Andrew Carlson
Social Climb – Ty Allen

 Details:

Emergency Survival Guide: Three Step Marketing Process to Get Your Practice Rolling Again

April Webinar

Panelists:

Somerset CPAs – Mike McCaslin and Karen Clark
Panorama Orthopedics & Spine Center – Chris Francis
Illinois Bone & Joint Institute – Matt Fletcher
SocialClimb – Ty Allen

Details:

Emergency Survival Guide: Protecting your Bank and Revenue in 2020

“Technology has become very subspecialized, where people have to know the specific thing they are working on. We like the idea of bringing in Reliable IT because they have all these people with specialized knowledge.”

Before Reliable IT, we had outsourced all of our data center and network administration to a third party company. However, they were not cutting it. We had frequent outages; we had problems with our Citrix environment that they just simply could not fix for us. It was just causing massive outages throughout our entire clinic. Therefore, we didn’t really have anybody that we knew that we could rely on to fix the problems that we had.

Prior to Reliable IT we were just down a lot. So, being down obviously costs a lot of money as an organization. In addition, our staff was so very frustrated with IT that they didn’t even call when they went down because they knew that we could not do anything to fix it.

We ultimately brought Reliable IT in and they looked at it and said, well we don’t really know what the problem is either, but we don’t want to roll that problem forward. Therefore, we just replaced everything when they came in. That has completely transformed our entire environment where we have very little downtime. We know we can always call Reliable IT; they have experts in all the areas that we need, and we can call them any time we have any problems.

I met Mike through the OrthoForum. I talked to him and some of his co-workers and determined the best way to move forward. They did a security risk assessment on our organization to find some of the areas where we knew we were having problems. Then, they were the first people that we thought of because of the relationship we had already built with them when we realized our previous company was not cutting it.

We’ve had no issues; they’re very responsive, they’ve got people that wake up very early to check on things ahead of time, and they’re responsive very quickly via phone or email to us, that we’ve had no issues with them being remote. I think that technology has changed over the last ten years or so and has become very subspecialized, where people have to know the specific thing they are working on. We like the idea of bringing in somebody who has all these people with specialized knowledge. We think that’s really important to move forward as we learn about all the phishing and cybersecurity issues, etc. We need somebody who really does that every day, not occasionally. That is what we feel like we get from Reliable IT.