Nicole Banning, MBA CEO
The BEST thing about Reliable IT is the honesty and trust they build with their customers.
Reliable IT gave us a third-party perspective on how our IT was performing with regards to protections of our systems and overall IT performance. They were able to validate our current processes and gave us ideas and tools to implement to increase the security of our IT platform. They are very intentional about meeting your needs and do not believe in the one size fits all approach. Reliable IT is comprised of more than IT. The team encompasses operational and EHR expertise, which is unmatched in any other firm I’ve worked with. They consistently take the time to meet with us, assess our needs, and then create an analysis that is extremely thorough and beneficial in assessing current processes and identifying gaps. They have the ability to look at the entire picture of the practice instead of a narrow scope, which is extremely valuable.
Colorado Springs Orthopaedic Group
Kelby H. Tardi, CPA CFO
What does Reliable IT do best? They truly become a part of your IT team!
Prior to partnering with Reliable IT, we experienced frequent instability issues and problems with users logging into Citrix. With the expertise of the Reliable IT staff, everything was rebuilt and re-engineered, and we no longer experience these issues. Reliable IT was able to stabilize and optimize our network and server configurations, which was tremendous for our company. Reliable IT communicates with us during weekly meetings to provide updates, and through our exchange of information, we effectively work as a team to come up with a strategic plan to meet our goals.
Tallahassee Orthopedic Clinic
Jessica Sanches Director of Operations
Reliable IT is not your typical IT company!
Reliable IT has a very comprehensive team of individuals who take you through the process. They have been extremely patient with us in exploring options regarding our Security Risk Assessment, as well as an overall evaluation of our current IT situation. They are readily available to answer questions and address concerns. They are not your typical IT because they listen, and they are genuinely invested in their clients. The team has various backgrounds in IT, operations management, etc. so they understand the different aspects of our organization and can explain the processes in a relatable way to our management team and staff.
Baton Rouge Orthopaedics Clinic
Janene Culumber, DBA, MAcc, CPA CFO
Reliable IT identifies our most prominent needs and vulnerabilities, followed by recommendations in strategic solutions tailored to meet our needs.
They spend time getting to know our environment and assist us in dedicating resources to higher priorities rather than continually over-spending on small individual problems.
The individualized attention and one-on-one time we receive from Reliable IT provides a personalized experience that surpasses other vendors. Their communication is thorough and detailed in their assessments and proposals, and they provide reasoning behind their recommendations. Reliable IT’s communication, personal attention, and expertise in recommendations and service delivery is exceptional. They provide the necessary components to improving overall security, which is of the utmost importance to our company.
Florida Orthopaedic Institute
Dean Brown CEO
Reliable IT is extremely responsive and expeditious.
Reliable IT met very tight deadlines for our annual IT risk assessment due to their quick response time and dedication to our company. Their knowledge of IT for physician practices is vast which allows them to provide best practices to all of their clients.
Eric W. Speer, MBAHA, FACMPE CAO
Reliable IT is hands-down the best value for your company!
Reliable IT’s response times have been exceptional. From strategic planning to power outages, Reliable IT has been integral to adding resources to match our rapid growth. Reliable IT understands healthcare and the ever-changing field of this industry. We can rely on their expertise in the industry to guide us on company policy. I would recommend Reliable IT for any organization needing an IT firm!
Dennis Viellieu Healthcare Executive
Reliable IT provides us with confidence in knowing that our networks are safe and secure.
It has been especially impressive and significant that the principal of Reliable IT was involved in our project, making sure it was completed to our satisfaction, as well as Reliable IT’s standard of excellence. Working with Reliable IT has been a great experience, and their performance and hands-on approach to service delivery has been especially effective and valuable to our company.
Kayo Elliott CEO
Reliable IT outshines other IT firms in their ability to provide a thorough and detailed analysis of our current IT spend and situation.
The assessment Reliable IT presented was great for our organization as it allowed me to analyze my current IT in a real way. It also gave me a contact for an IT firm that was able to handle our volume. The initial assessment was extremely detailed, thorough, and gave me confidence that nothing was missed. I feel confident in recommending Reliable IT because they consistently give me a complete IT picture.
Athens Orthopedic Clinic
Lisa Schumacher Center for Spine and Orthopedics, P.C.
Reliable IT is amazing! I am confident that they are always ahead of the game, offering solutions that are applicable to our business.
Reliable IT understands the workflow of a medical office and the needs of our staff and practitioners. Reliable IT helps me stay on top of constant changes in the health care industry and gives me the tools I need to help our company succeed. Reliable IT “IS” health care. They offer up to the minute education on topics such as risks, security, and advancements, and consistently aim to demonstrate quality and distinction in the industry to benefit their customers.
Todd Walter CEO
Reliable IT is a trustworthy partner who consistently offers practical suggestions and assistance, with our budget and goals foremost in their calculus.
Since our expertise is not in IT, we have experienced situations with other less professional IT providers who have either failed to take us seriously or tried to “over solve” our problems. I appreciate that Reliable IT employees communicate with us, treat our staff as real customers, and take our concerns seriously. It is incredibly important that we receive reliable, actionable advice and service, and Reliable IT has been infallible in their delivery every time. I would confidently recommend Reliable IT to any company seeking an IT provider. Choosing Reliable IT is a no-brainer!
Micah Zackroff Director of Business Development
Reliable IT has the size and structure we needed to grow exponentially.
Reliable IT helped us take our business to the next level and grow exponentially. When we need onsite support, Reliable IT responds immediately. They listen attentively to our needs and strive to meet expectations. They have an excellent team, from back-end support to front-facing, onsite personnel.
Damian Dyer CIO
Reliable IT guarantees customer satisfaction and they consistently deliver on their promises.
Reliable IT exceeds the competition in documentation, and they are thorough and meticulous in their implementation and service delivery. Reliable IT maintains the highest standard in quality. I can always rest assured that the very “top talent” will be managing my projects.
Olios Health, Inc.
Derrick Sanchez IT Manager
Reliable IT will work 24/7 to help you with your issues.
When our servers go down, Reliable IT is immediately engaged in fixing the problem. They are quick to respond, and the help desk assistance is efficient in connecting us with the right person. We have been extremely pleased with their reliability whenever we are needing help.
Progressive Orthodontics Seminar
Karen Davis, BSN, MS CEO
We have NEVER been ignored or delayed, from a small request to an urgent matter. Reliable IT’s service is consistently excellent!
Reliable IT provides prompt, reliable, and honest service that is consistently delivered in a timely manner and by a talented resource team. They offer a menu of options that a client can choose from, while helping the client understand the scope of the options presented. They address the clients’ needs and do not hard sell or up sell, which I appreciate in an IT company.
Hand Surgery Associates
Steve Zimmerman Owner
The peace of mind and great customer service provided by Reliable IT is priceless!
Reliable IT is patient, understanding, and dedicated to finding solutions that allow us to focus on our business. It is well worth the investment to know that we have specialists who can resolve our issues quickly and professionally. I don’t have to worry about IT issues that might take significant time away from my core business because I know Reliable IT will take care of it.
Zimmerman Home Care Group