How can you know if a particular healthcare IT company can handle your EMDS EMR software program? To find the right IT solution, you need to ask the right questions. Here are some things you will want to ask any healthcare IT company to make sure the partnership is right for your specific needs.
What Type of Healthcare Clients do You Cater To?
EMDS EMR Sofware is designed to meet the needs of a wide range of doctors, clinics, hospitals and other healthcare providers. However, some healthcare IT service providers cater to certain niches in the medical industry. While some service providers offer services to rural clinics and individual practitioners, others cater to the needs of large hospitals and physician groups. Make sure the service you choose offers the tools, amenities and support you need for your specific situation.
Are You Familiar with EMDS?
EMDS EMR Software is a popular EHR and Practice Management solution thanks to the fact that it is effective, user-friendly, comprehensive, easy to adjust and use and more. However, not all healthcare IT services are familiar with this program and how it works. If you intend to use EMDS EMR for the foreseeable future, it is important to find a healthcare IT service provider that has technicians who are familiar with EMDS and how to use and optimize it. This is especially important if you intend to rely on your IT service provider to offer ongoing training to new and/or existing employees.
Do You Offer a High Level of Security?
Patient data is invaluable; unfortunately, it is frequently targeted by hackers and other cyber-criminals and the medical industry as a whole is paying a high price for these crimes. According to one recent estimate, the cost of dealing with a data breach can come to more than $400 per patient. What is more, a data breach will not only result in the loss of patients but also legal repercussions if patient data is illegally accessed and made available to the general public.
To prevent disastrous security breaches, you need to make sure your healthcare IT service provider offers a high level of security to ensure your data remains safe at all times. That is why Reliable IT Healthcare offers a comprehensive security assessment to each client to ensure that there are no vulnerabilities in your system that cybercriminals could take advantage of.
Do You Provide 24/7 Support and Assistance?
You need to be able to access patient data at any time of the day or night. If something goes wrong, the ability to get immediate IT support can be a matter of life and death. That is why good healthcare IT companies offer 24/7 support and assistance.
Do You Offer Scalable Plans?
It is not uncommon for healthcare IT companies to offer scalable plans, allowing users to upgrade or downgrade their plan as and when needed. Scalable plans enable healthcare providers to obtain more storage space and gain access to other needed amenities in an instant. At the same time, healthcare providers can save money by scaling down a plan should the need arise.
Are Your Technicians Familiar with HIPAA Guidelines?
An IT company that is handling your invaluable medical data needs to have IT technicians on hand who are familiar and compliant with HIPAA guidelines and other pertinent regulations.
Reliable IT Healthcare specializes in offering healthcare IT services to orthopedic groups and large physician groups. The company is familiar with EMDS EMR as well as other commonly used healthcare practice management solutions. We offer a high level of security, ongoing training, top quality cloud storage solutions and more to meet the needs of healthcare service providers throughout the country. Our technicians are experienced, knowledgeable, HIPAA compliant and provide friendly customer service and assistance at all hours of the day or night. Get in touch with us to discover how we can help you manage your patient data in an efficient, secure, easily accessible manner.