Clinical Consulting

  • Is your practice investing in the right IT/IS technology to grow your practice?
  • Do you need CIO services on an as needed basis?
  • Looking for operational assistance for specific situations?
  • Do you need the expertise of a COO?
  • Are you in transition and require CEO services?

Whatever your need, we at Reliable IT Healthcare know how important it is for medical practices to align their IT spending with their business goals, as well as make strategic decisions to grow and stay independent. With a professional staff made up of certified technicians and former healthcare practice professionals, we understand what’s at stake.

That’s why we go way beyond the managed IT services of typical MSPs. We become your virtual CIO, COO, or in some cases, your CEO. We help you streamline complexity, secure your network, and improve front and back office workflow, system uptime, EMR support, negotiations, budgetary planning, and much more.

If you want real answers to the IT challenges you face from the experts in IT for orthopedic practices, we want to talk to you!

Contact Us to Get Started!

What Our Customers Say…

“Reliable IT is amazing! I am confident that they are always ahead of the game, offering solutions that are applicable to our business.

Reliable IT understands the workflow of a medical office and the needs of our staff and practitioners. Reliable IT helps me stay on top of constant changes in the health care industry and gives me the tools I need to help our company succeed. Reliable IT “IS” health care. They offer up to the minute education on topics such as risks, security, and advancements, and consistently aim to demonstrate quality and distinction in the industry to benefit their customers.”

Lisa Schumacher
Center for Spine and Orthopedics, P.C.

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How We Do It

Electronic Medical Record and Practice Management Systems

MSMC (Manage, Support, Maintain, Consult)

  • Optimizations
  • Workflow assessments
  • Interface and integration management (development and protection)
  • Training
  • Configuration and development
  • Implementation planning and execution
  • Data Migrations
  • Data Exports
  • Archival

We have a team of experts with experience in Greenway Prime Suite, NextGen, Allscripts, SRS, Athena, Cerner, Modernizing Medicine, WebPT, ExScribe, Allmeds and Epic.

Data Analytics

Data Analytics in healthcare has become a complex and confusing area of focus for many organizations. It’s no longer enough to look at isolated data sets. Healthcare executives and administrators need to take data from all accessible systems and bring the information together in a meaningful way to provide insight into business objectives and strategic future.

We help you mine your data to uncover opportunities that help you provide better service and continue to grow your practice.

We can help you discover:

  • Who is most likely to come in for follow-up visits?
  • What types of medications are in high demand?
  • Which services are generating the most or least revenue?
  • and much, much more

Continuous monitoring ensures your data is always up to date, so your executive team has the information to make well-informed decisions regarding patient care and services.

We leverage tools such as Tableau and Microsoft BI to bring all of your data into one place. Then we provide the expertise and guidance required to analyze and understand the data in order to:

  • Create growth
  • Prevent and stop leakage
  • Improve profits
  • Improve patient outcomes and care

HIPAA and Annual Risk Assessments

Is your practice at risk for a breach? Are you concerned about ransomware attacks or hacking that could shut your network down?

We perform in-depth security risk analysis that can uncover potential vulnerabilities across your network infrastructure. We’ll find the security holes that put your business at risk and help you develop a layered security infrastructure to minimize vulnerabilities now and in the future. Plus, we back our service with a No Cybersecurity Breach Guarantee!

Clinical IT Assessments

Whether you’re considering a change in EHR providers, want to upgrade your technology, or just aren’t sure about the current state of your HIPAA compliance, we conduct a thorough assessment to help you understand where you stand.

  • We’ll thoroughly examine your EMR software system and evaluate how it is used by all of your organization’s different departments.
  • We’ll examine the level of EMR support provided by your EMR program and adjust the program so it runs at optimal speed and capacity.
  • Plus, we’ll recommend other improvements that can increase productivity, streamline complexity, and improve patient interaction and record-keeping practices.

Ongoing Support

At Reliable IT Healthcare we believe in true partnership with our clients. That means ongoing support you can count on.

  • We take the time to communicate with top executives, as well as front-line employees, such as front desk personnel and medical practitioners to truly understand your practice from the ground up.
  • We dig into the details, taking the time to learn about your patients in order to determine which departments need the most IT assistance and what assistance is required to improve workflow and efficiency.
  • We even provide one-time or ongoing training to help your staff learn how to avoid common EMR and IT mistakes.

Ready for focused IT clinical support that’s worth your investment?

Put our 24+ years of experience and 75+ certified technicians and former practice managers to work for your practice!

Contact Us to Get Started!

Virtual CIO Services

At Reliable IT Healthcare, we have the expertise to become your Virtual CIO (Chief Information Officer). That means we will own and manage everything associated with your technology including:

  • Technology Infrastructure
  • Developing and managing an annual IT plan and budget, if necessary
  • Firewall and virus protection to WAN/LAN health monitoring
  • Disaster recovery
  • Scheduling on-site support
  • Planning strategic and tactical development
  • Evaluating and coordinating IT systems
  • Evaluating and managing system policy
  • Creating, maintaining and supporting procedures and standards
  • Managing technology goals, projects and procedures

As your Virtual CIO, we perform all these functions with a focus on keeping your data safe, secure, and accessible around the clock, 365 days a year. We can also provide service on an as-needed basis.

If any of this causes you to pause and think for a moment, you may need to discuss your technology roadmap, get assistance with security and disaster recovery planning, plan routine IT maintenance through monitoring and management, or invest in around the clock IT expertise. No matter what your technology needs are, Reliable IT Healthcare can help!

Contact Us to Get Started!

Virtual COO (Chief Operating Officer) Services

Operational positions are, by nature, organization and industry specific. But, some organizations need to supplement the talent of their staff with more focused expertise.

According to survey data on Salary.com, the median yearly salary for Chief Operations Officers in the United States is $433,682. This is equivalent to an hourly wage of $209, or $8,340 weekly. With bonuses, social security, disability, retirement, healthcare, and time off included, the total average compensation for COOs is $707,326 each year.

As your Virtual COO, Reliable IT Healthcare can provide any number of executive operational services backed by an operations team for a fraction of the cost of a dedicated COO.

Your vCOO will develop and align your clinical, marketing, front office, and business office with your overall business initiatives to deliver strategic and monetary returns.

We can handle your:

  • Ambulatory operations
  • Employment and staffing
  • Facilities and infrastructure planning
  • Physician relations
  • Project Management
  • Data and analytics modeling
  • PR/communications

Contact Us to Get Started!

Virtual CEO (Chief Executive Officer) Services

Changes in the way healthcare organizations conduct their affairs is creating change in the way CEOs perform their duties. CEO’s in healthcare need to be innovators, influencers, and managers of a complex network of people and services, while finding ways for the organization to increase profit and growth.

In many cases, the ongoing priority for CEO’s is helping physicians remain independent and in control of their success.

“More than half of hospital and health system executives polled would not have a chief executive lined up if their CEO suddenly left, according to a new survey.

Fifty-four percent of 164 executives surveyed said they don’t have a ready successor and 43% operate without an effective internal succession plan, according to a new survey from executive search firm Korn Ferry. Nearly a third lack a succession plan entirely.”

We are beginning to see a shift in healthcare to outsourcing of subject matter experts, virtual medicine, and virtual executives to help reduce costs, while at the same time, providing organizations access to high quality executive expertise nationwide.

As your vCEO, Reliable IT Healthcare can help you:

  • Navigate today’s strict regulatory requirements
  • Manage tight margins
  • Advise and assist with your board’s initiatives and strategic plans

Whether you need short term assistance or long-term help, Reliable IT Healthcare has you covered!

Contact Us to Get Started!